In a nutshell: Because accessibility for all can’t wait any longer, Mr Suricate invites Mr Suricate to take the plunge in an exclusive webinar in partnership with Facil’iti! This guide covers: How can we make our websites more inclusive? Improving the user experience through accessibility:
Because accessibility for all can't wait any longer, Mr Suricate invites you to take the plunge in an exclusive webinar in partnership with Facil’iti! Digital inclusion should no longer be an afterthought.
Living with a disability means having specific needs to ensure a positive user experience. Whether it’s dyslexia, eye strain, color blindness, cataracts, or low vision, these needs are diverse and varied. Furthermore, when it comes to motor, mental, or visual disabilities, it’s up to e-commerce businesses to adapt their offerings—but how?
Find the answers to the following questions:
- What is digital accessibility? How can it be implemented?
- What are the challenges for 2025?
- How Can You Improve Your User Experience ThroughAccessibility?
- What are the technical challenges involved in implementing these tests on an e-commerce site?
Did you miss it? Don't worry—check out all the highlights from our latest webinar in this article!
Today, Mr Suricate is Mr Suricate with Facil’Iti, alongside Monika Pancer and Thomas Horblin.
Interested in our joint offering? Please refer to the end of this article.
How can we make our websites more inclusive?
Accessibility: A brief overview:
By 2025, internet traffic has become increasingly substantial. Indeed, a study by Netscout indicates a 30% increase in web traffic in France during and since the lockdown. This trend is largely driven by the digitalization of our society, encompassing both e-commerce and public services. The era of paper-based processing for taxes, vehicle registrations, identity cards, and health insurance cards, though not entirely obsolete, is largely a thing of the past in our daily lives. More than just a trend, even our senior citizens have embraced web browsing! An Avira study conducted in four European countries, including France, specifies that 73% of individuals over 55 increased their computer usage during the first lockdown.
Numerous conditions can impede internet navigation due to inadequate design. Analysis of the HID survey (Handicaps, Incapacities, Dependency) indicates that in France, approximately 207,000 individuals are blind or severely visually impaired, and 932,000 have moderate visual impairment. Similarly, according to the French Dys Federation (FFDYS), Dys disorders affect 6% to 8% of the population in France, though no reliable study has provided a definitive national figure. Epileptic disorders should also be considered; according to Santé Publique France, as of January 1, 2020, 685,122 treated epileptic individuals were identified in France, 41% of whom had been hospitalized and 29% had long-term illness status. The same applies to individuals affected by Parkinson's disease; according to the Ministry of Health, there are 272,500 patients in France, with 25,000 new cases reported annually. Contrary to popular belief, Parkinson's disease is not exclusively an ailment of the elderly, as nearly one in two patients is diagnosed at an average age of 58, meaning they are still of working age. 17% of patients are under 50. Finally, this does not even account for seniors and individuals experiencing temporary impairments; imagine for a moment having to navigate the internet with a broken wrist or an ocular migraine!
Therefore, it is crucial today to consider: how can we make digital platforms more accessible to individuals with various vulnerabilities? These users do not merely represent a new niche to target, but a significant segment of the population whose needs must be addressed. Furthermore, according to the DRES (Directorate for Research, Studies, Evaluation, and Statistics) website, in 2022, 14.5 million people aged 15 or older in metropolitan France reported having a severe functional limitation, such as difficulties performing certain physical tasks, memory issues, etc.
In France, however, it is important to note that digital accessibility is not entirely absent from the legislative landscape. Indeed, the implementation of Article 47 of the Law of February 11, 2005 on equal opportunities stipulates that all online government services must be accessible to everyone.
An accessible website is one that enables individuals with disabilities to access its content and functionalities without difficulty. An accessible site, for instance, allows users to:
- navigate using a speech synthesizer and/or a braille display (primarily utilized by blind and visually impaired individuals);
- customize the site's display according to their needs (e.g., character enlargement, color modification);
- navigate without using a mouse (using only the keyboard, via a touchscreen, voice commands, or any other adapted peripheral).
To achieve this, the site must comply with current standards during its development and updates, adhering to the requirements of the General Accessibility Improvement Framework (RGAA). This obligation, initially dedicated to public services in 2005, was extended to large private companies (> €250M) in 2019.
In Europe, the landscape is also shifting; since June 28, 2025, the standardization of digital accessibility rules has come into force for SMEs with a turnover exceeding €2 million, as well as companies employing more than 10 people.
Thus, as of June 2025, the requirements are:
- E-commerce websites are obligated to publish their accessibility level on several key pages.
- Mandatory online communication regarding any non-compliance.
- Implementation of a continuous improvement process (audits, action plan, monitoring).
Mr Suricate Accessibility
Accessibility isn’t just a legal issue. It’s also a real business opportunity. And that’s exactly Mr Suricate position. Thanks to his expertise in functional test automation, Mr Suricate a comprehensive solution that complements human audits, ensuring long-term compliance with accessibility standards.
Which tests ensure RGAA/WCAG compliance?
Mr Suricate now Mr Suricate automated tests that detect a wide range of non-conformities: color contrast issues, missing ARIA tags, keyboard navigation problems, non-compliant HTML structure, and more. These tests, based on the WCAG guidelines and adapted to French-specific requirements (RGAA), enable the verification of web experience compliance on a large scale, on an ongoing basis, and without requiring a massive deployment of human resources.
What are the technical challenges?
Automating accessibility testing requires taking into account the wide variety of user configurations. For example, managing keyboard focus or ensuring compatibility with screen readers is difficult to validate without specialized tools. Mr Suricate approach Mr Suricate on a dedicated library (axe-core) to ensure a high level of detection, while providing clear and actionable reports.
What are the tangible benefits?
Through continuous automation, companies can:
- track the evolution of compliance over time,
- anticipate regressions during website updates,
- maintain a high level of accessibility between comprehensive audits.
This partnership between Facil’iti and Mr Suricate comprehensive coverage: an initial manual audit, followed by automated monitoring over time. It’s a solution that’s reliable, scalable, and high-performing.
Enhancing User Experience through Accessibility:
Accessibility represents, fundamentally, a re-envisioned user experience. Monika Pancer, representing Facil'iti, presented their innovative solution and its tangible benefits for both end-users and enterprises.
An Usage-Based Approach
Facil'iti extends beyond merely addressing regulatory compliance; the solution was co-developed with patient associations (e.g., APF France Handicap, France Parkinson) to address genuine user requirements. Its interface empowers internet users to customize the website's display according to their individual profiles, accommodating visual, motor, cognitive, or even temporary impairments.
An Invisible Yet Powerful Technical Solution
Integration is straightforward and bespoke: a single line of code and a visible on-site logo activate the adaptive interface. Accessible without registration and free for visitors, it provides 24 ready-to-use filters and an infinite array of customizable combinations.
Broad and Measurable Impact
With over 1,500 equipped websites and 6 million global users, Facil'iti demonstrates the feasibility of universal inclusivity. It significantly enhances navigation, thereby improving conversion rates. By streamlining the user experience for all, brands can engage an often-underserved audience and reinforce their CSR commitment.
A Complementary Offering, A Shared Objective: Sustainable Accessibility
The Mr Suricate Facil’iti partnership is the ideal combination of technical expertise and personalized UX:
- An initial audit to assess website compliance with RGAA/WCAG standards.
- Intelligent automation to sustain this level of accessibility over time.
- An adaptive user interface to enhance the real-time experience, irrespective of the user's specific impairments.
Interested in learning more?
Contact our teams to explore our joint offering and initiate your progression towards sustainable digital accessibility.
Further Reading
To see the solution in action, check out our accessibility tests.
FAQ
Why is digital accessibility a priority?
Because it determines whether all users—including people with disabilities—can access a website, and because it is subject to increasing regulatory requirements. It also enhances the user experience and improves a company’s image.
How can you make a website more inclusive?
By adhering to accessibility standards (contrast, keyboard navigation, content structure, text alternatives) and regularly testing the site to identify any issues.
How does Mr Suricate with accessibility?
By automating the monitoring of user flows and detecting regressions that degrade accessibility and the user experience, so that we can correct them before they affect users.
Does accessibility improve the experience for everyone?
Yes. Best practices in accessibility benefit all visitors: clarity, readability, and simpler navigation.
Does accessibility apply to organizations of all sizes?
Yes, from small and medium-sized businesses to large enterprises. The larger the audience and the greater the obligations, the more accessibility must be continuously managed.
