GDPR-compliantA 100% French solution, hosted in FranceNo-Code Testing

Insurance & Health Insurance: Secure Your Sensitive Data Paths with Mr Suricate

A claims file almost never goes through without a hitch. It’s an attachment that doesn’t upload, a reimbursement process that doesn’t resume, or a certificate issued with last year’s data—and you only find out about it when a complaint is filed.

With Mr Suricate, you can automate testing of your insured customer journeys, management tools, and workflows—without writing a single line of code.

app.mrsuricate.com

Monitored journeysRun in progress

WebsiteMobile appAPI

Web · Online QuoteCompliant
Mobile · Member AreaCompliant
API · RefundIncident
Web · Claim ReportAs stated

Last run 4 minutes ago

Incident detectedTeam alerted

15×

less TNR time

5×

easier to automate

2 h

processing time instead of 2 days

200

parallel tests in 3 minutes

3 M

number of scenario runs per month

Order of magnitude figures observed among our customers; total volume measured across our fleet.Estimate yours

They trust us

Insurers, mutual insurance companies, pension funds, and delegated managers entrust us with their policyholder records, management tools, and regulatory communications.

Ensure the reliability of your insured routes and workflows

Regulated underwriting processes, claims management tools that are continuously updated, reliance on interactions with mandatory insurance programs and partners, and stricter traceability requirements for health data. A claims filing that fails partway through means a lost case and a call from the policyholder.

From Subscription to Management Tools

With Mr Suricate, you can automatically review the details of your membership relationship, both from the insured’s perspective and from the systems’ perspective:

Subscription and Quote
Member Area
Insurance Claim
Reimbursement and Third-Party Payment
Certificates and Supporting Documents
Back-office management
Inter-regime exchanges
Data Consistency
Contractual Documents

Objective: To reduce abandonment rates during the subscription process and to verify that reimbursement flows are maintained with each production release.

SCENARIOInsurance Claim

1Go to/declarer-un-sinistre
2SelectType de sinistre
3Attach a documentphoto-degats.pdf
4Fill in the fieldCoordonnées bancaires
5Click onEnvoyer la déclaration
6Check that the textDéclaration enregistrée

6 steps automatically replayedevery time the code is deployed, without writing a single line of code

PRACTICAL GUIDE · 2026 EDITIONTest Scenarios for Banking, Insurance, and Mutual InsuranceEnd-to-end workflows, features, graphical comparisons, APIs, and DORA compliance.

Download the guide

Essential Tests for Insurance and Health Insurance

The platform covers the entire chain, from the insured journey to internal workflows.

Functional tests

Verify that each step of the subscription and declaration process is completed successfully in all scenarios.

Regression tests

Deliver without disrupting existing systems, including your legacy management tools.

Performance tests

Handle the workload during peak filing seasons and renewal periods.

API Testing

Keep track of your transactions with mandatory insurance programs and your partners on an ongoing basis.

Accessibility testing

Verify that your insured routes meet the accessibility requirements that take effect in June 2025.

Do you have a more specific need?

Let's talk about your business models and regulatory constraints.

Speak to an expert

Integrates with your pipeline without rewriting it

Tests are only effective if they are triggered at the right time and reported to the right place. The solution integrates with your existing tools rather than forcing you to adopt new ones.

1 Triggering Your tools stay in control

GitLab
Jenkins
Microsoft Azure
API Call
Planning

2 Execution

Your scripts run on your production environments

Web Tour
Native iOS and Android Apps
Real Mobile Farms
APIs and Internal Feeds

3 Restitution The results are delivered right to your workplace

Jira
Slack
SMS
Webhook
API

And maintenance that stands the test of time

Reusable blocksA change updates all scenarios that use it
AI-Assisted CorrectionSuggested corrections for scenarios with errors
Grouping IncidentsSimilar anomalies are processed only once

What You Actually Get

TodayWith Mr Suricate

Today

With Mr Suricate

The recipe is prepared by hand, a few days before production begins.

Critical paths are re-run with each release, without involving the team.

A stalled insurance claim can be identified through the claims process.

The regression goes back to before the first insured person called.

Compliance is verified manually, with each screenshot and table reviewed individually.

Each check is performed, time-stamped, and exportable.

Only developers can write or fix a test.

Business teams create and maintain their scenarios without writing code.

Making changes to a long-standing management tool raises concerns about setbacks elsewhere.

The non-regression rule applies across the entire scope, including historical management tools.

An incident in production has been reported to you from an external source.

You'll be the first to see it, 24 hours a day.

ResultControlled, demonstrable quality, and teams that no longer spend their evenings doing acceptance testing.

Demonstrable Compliance

An insurer or mutual insurance company cannot simply rely on a promise of security. Since January 2025, the DORA regulation has imposed requirements for operational resilience and incident traceability on insurance companies, mutual insurance companies, and pension funds subject to Solvency II. Here’s what the platform is based on, and what your test runs help document.

DORAOperational resilience and traceability. Each test run generates a timestamped report.

ISO/IEC 27001Information security management system aligned with the principles of the standard.

EncryptionData is encrypted at rest using AES-256 and in transit.

IsolationTest execution engines isolated from the main application environment.

Controlled Data FlowsControlled outbound network access, containerized architecture.

GDPRGDPR compliance, a platform developed and operated in France.

View the full security overview or learn about our role as a trusted third party

Support tailored to the challenges of insurance and mutual insurance

Our solution does not replace your QA team—it enhances it. It integrates with your existing acceptance testing processes to automate repetitive tests and ensure the reliability of critical workflows, while leaving control in the hands of your existing teams.

Every insurer and mutual insurance company has its own organizational structure, management tools, and regulatory requirements. Our teams are involved at every stage:

ResultYou gain broader coverage without increasing your teams’ workload. And if you’d rather delegate everything, QA outsourcing takes over.

YOUR QUESTIONS

What insurance and mutual insurance companies ask of us first.

Scope, health data, integration, security: Answers Before the Demo.

Do you have any experience in insurance and health insurance?

Yes. We work with Harmonie Mutuelle, MNH, April, MACIF, GGVie, Uniprévoyance, and SPB, among others. Our other clients are in the banking, retail, transportation, and software publishing industries.

What exactly are you testing, and what aren't you testing?

The platform tests your web applications, your native iOS and Android mobile apps using mobile device farms, and your APIs. However, desktop-based thick clients are not covered. If part of your back-office system runs on a thick client, please let us know in advance: we’ll define the scope of what can actually be automated before we begin.

Are you going to replace our QA team?

No, it actually strengthens it. The solution integrates with your existing acceptance testing processes to automate repetitive tests and reduce the maintenance burden, while leaving control in the hands of your existing teams. Your business teams can create scenarios without writing code, but your QA team remains in charge of the strategy.

How does the solution integrate with our tooling line?

Through native integrations and an API. For CI/CD: GitLab, Jenkins, Microsoft Azure. For ticketing and test management: Jira. For alerts: Slack, SMS, and webhooks. Runs are triggered from your pipelines, and regression test results are reported back to your tools.

How do you prevent tests from becoming too difficult to maintain?

Three mechanisms. Reusable blocks, where a single change updates all affected scenarios. AI-assisted remediation, which suggests fixes for scenarios with errors. And the automatic grouping of similar incidents, to avoid having to address the same problem twice.

How do you handle our policyholders' health and personal data?

It's up to you. The test scenarios run using the datasets you define in your test environments. On the platform side, the test execution engines are isolated from the main application environment, and data is encrypted both at rest and in transit.

Our claims management tools are outdated. Can they be tested?

Yes, as long as they are accessible via a browser. The interface is controlled just as an administrator would, without requiring integration into your code or any changes to your applications.

How is security handled at Mr Suricate

Security governance is based on an information security management system aligned with the principles of the ISO/IEC 27001 standard. Data is encrypted, execution engines are isolated, and outbound network traffic is controlled. Details are available on the Security Overview page.

Can we test the accessibility of our insured routes?

Yes. Accessibility testing is one of the types of testing covered. Since June 28, 2025, the European Accessibility Regulation has applied to services purchased online, including insurance, and compliance is assessed against the EN 301 549 standard, implemented in France by the RGAA. The tests are rerun with each delivery and leave a time-stamped record.

Other sectors: Banking & Fintech, Healthcare & Pharmaceuticals, and Services. View all 12 sectors.

Ready to secure your insured routes?

Policy applications, member portal, claims, or reimbursements: the platform continuously verifies that everything is working properly and provides you with proof.

They, too, trust us

Compliance and Performance

Mr Suricate provided us with a reliable and automated approach to test and validate our accessibility requirements, thereby ensuring a seamless and regulation-compliant customer experience.

GLGrégory LafontIT Project Manager