GDPR-compliantA 100% French solution, hosted in FranceNo-Code Testing

Transportation & Logistics: Make Your Tracking Portals More Reliable with Mr Suricate

An issue with a tracking portal doesn’t end on the screen—it ends up on the phone. It could be a tracking number that’s no longer updating, a delivery window that disappears, or a shipping notification that gets lost in the system between the TMS and the WMS—and it’s the customer who ends up telling you about it.

app.mrsuricate.com

Monitored journeysRun in progress

Tracking PortalCarrier AreaAPI

Web · Carrier Customer PortalCompliant
Web · Shipping TrackingCompliant
API · TMS SynchronizationIncident
Web · On-site appointment schedulingCompliant

Last run 4 minutes ago

Incident detectedTeam alerted

15×

less TNR time

5×

easier to automate

2 h

processing time instead of 2 days

200

parallel tests in 3 minutes

3 M

number of scenario runs per month

Order of magnitude figures observed among our customers; total volume measured across our fleet.Estimate yours

They trust us

Transportation and logistics companies share details about their tracking portals, customer portals, and integration with management systems.

Real-time tracking has become the standard, not an option

Transportation and logistics are now managed through a screen: tracking portal, customer portal, driver app, messaging, and APIs that integrate with your clients’ systems. Every digital journey becomes either a promise fulfilled or a complaint.

1.7 billionparcels delivered in France in 2024, up 3.7% year-over-year.Arcep, Mail and Parcel Observatory, 2024 data2.6 billiononline transactions completed in France in 2024—all of which need to be prepared, shipped, and tracked.Fevad, Key E-commerce Figures, 2025 Edition5%of French transportation and warehousing companies use AI, compared to 10% across all industries.INSEE, 2024 ICT Business Survey

Improve the reliability of your tracking portals and shipping workflows

A TMS and a WMS that must remain stable, a continuously updated tracking portal, driver apps, and message exchanges with your customers and partners: your digital supply chain is just as long as your physical one. A single gap in communication, and the information no longer keeps pace with the goods.

From management systems to the customer portal

With Mr Suricate, you automatically replicate what drives your business, both on the operational side and the customer side.

SCENARIOTracking a shipment, from the dock to the customer

1Enter the tracking numberN° de tracking
2Display Actual StatusÉvénement TMS
3Verify the scheduled time slotCréneau de livraison
4Change the pickup locationMise à jour prise en compte
5Verify that the event is uniqueAucun doublon de statut
6Retrieve the proof of deliveryDocument horodaté

Systems involved: tracking portal, TMS, WMS, message exchanges, ERPExpected result: a single, traceable status, with no incorrect commitments regarding the time slot, pickup location, or delivery time

An ecosystem that spans from the dock to the end customer

A connected carrier or logistics provider has to juggle numerous systems, often developed at different times and sometimes mandated by its clients. The platform tests the routes that pass through these systems, not just each one in isolation.

TMSTransportation Plan Management: order assignment, route optimization, shipment tracking.

WMSWarehouse management: receiving, storage locations, order fulfillment, shipping.

WHOOrchestration of multichannel orders and allocation to the correct inventory, location, and flow.

YMSYard Management: dock appointments, queues, vehicle turnover.

ERPOperations and Billing Management: orders, purchasing, accounting.

EDIStandardized message exchange with your customers and partners: orders, shipping notices, invoices.

APIReal-time exchange interfaces with marketplaces, carriers, and customers.

CRMCentralization of customer information to track complaints and service commitments.

Objective: To verify that the information remains consistent throughout the entire chain, from the loading dock to the tracking gate.

PRACTICAL GUIDE · 2026 EDITIONSoftware Quality and Testing: The Essential GuideStructure your automated testing process and ensure the reliability of the workflows that drive your business.

Download the guide

Essential Tests for Transportation and Logistics

The platform covers the entire chain, from operating systems to customer portals.

Functional tests

Verify that every customer journey and every operational step is completed in all configurations.

Regression tests

Deliver without disrupting existing systems, including your legacy systems and shipping document reports.

Performance tests

Handle the workload of your tracking portals, even during peak shipping and delivery periods.

API Testing

Continuously monitor your data flows between TMS, WMS, ERP, and partner portals.

Production Tests

Monitor your production applications 24 hours a day, before operations or the customer calls.

Do you have a more specific need?

Let's talk about your systems and your operational constraints.

Speak to an expert

Integrates with your pipeline without rewriting it

Tests are only effective if they are triggered at the right time and reported to the right place. The solution integrates with your existing IT system rather than forcing you to adopt a new one.

1 Triggering Your tools stay in control

GitLab
Jenkins
Microsoft Azure
API Call
Planning

2 Execution

Your scripts run on your production environments

Web Tour
Native iOS and Android Apps
Real Mobile Farms
APIs and Internal Feeds

3 Restitution The results are delivered right to your workplace

Jira
Slack
SMS
Webhook
API

And maintenance that stands the test of time

Reusable blocksA change updates all scenarios that use it
AI-Assisted CorrectionSuggested corrections for scenarios with errors
Grouping IncidentsSimilar anomalies are processed only once

What You Actually Get

TodayWith Mr Suricate

Today

With Mr Suricate

The recipe is prepared by hand, a few days before production begins.

Critical paths are re-run with each release, without involving the team.

A malfunction in the tracking portal is discovered through a phone call or a complaint.

The issue is resolved before the customer calls back.

Making changes to a legacy application raises concerns about potential regressions elsewhere.

The no-regression policy applies across the entire scope, including legacy applications.

Only developers can write or fix a test.

Business teams create and maintain their scenarios without writing code.

Integration between the TMS, the WMS, and partner exchanges is verified manually.

Data flows and APIs between systems are continuously monitored.

A production incident is reported by the operations team or a customer.

You'll be the first to see it, 24 hours a day.

ResultControlled, demonstrable quality, and teams that no longer spend their evenings doing acceptance testing.

Reliability—Proven

A carrier or logistics provider isn’t satisfied with just a promise of reliability. Between service commitments, systems mandated by clients, and customer data, it’s essential to be able to demonstrate what has been tested, when, and with what results.

TraceabilityEach test run generates a timestamped, exportable report.

ISO/IEC 27001Information security management system aligned with the principles of the standard.

EncryptionData is encrypted at rest using AES-256 and in transit.

IsolationTest execution engines isolated from the main application environment.

Controlled Data FlowsControlled outbound network access, containerized architecture.

GDPRGDPR compliance, a platform developed and operated in France.

View the full security overview or learn about our role as a trusted third party

Support Tailored to the Challenges of Transportation

Our solution does not replace your QA team—it enhances it. It integrates with your existing acceptance testing processes to automate repetitive tests and ensure the reliability of critical workflows, while leaving control in the hands of your existing teams.

Every carrier and logistics provider has its own organizational structure, systems, and operational constraints. Our teams are involved at every stage:

ResultYou gain broader coverage without increasing your teams’ workload. And if you’d rather delegate everything, QA outsourcing takes over.

What Our Customers Say

Peace of Mind Before Deployment

Mr Suricate a no-brainer, because he assures us that there are no problems. Finding just one bug is enough to make the solution pay for itself for an entire year!

ACAnthony CornevinE-commerce Platform Manager · Vertbaudet

YOUR QUESTIONS

What the transportation and logistics teams ask of us first.

Existing systems, integration, security: Answers Before the Demo.

Do you have any experience in transportation and logistics?

Yes. We work with FM Logistic, among others. Our other clients span the manufacturing, banking, insurance, retail, tourism, and software publishing industries.

What exactly are you testing, and what aren't you testing?

We test your web applications, your native iOS and Android mobile apps using mobile device farms, and your APIs. Desktop-based thick clients are not covered. If any part of your system uses a thick client, please let us know in advance: we’ll define the scope that can actually be automated before we begin.

Are you going to replace our QA team?

No, we're enhancing it. The solution integrates with your existing acceptance testing processes to automate repetitive tests and reduce the maintenance burden, while keeping control in the hands of your existing teams. Your business teams can create scenarios without writing code, but your QA team remains in charge of the strategy.

How do you test a workflow that spans multiple systems (TMS, WMS, ERP, CRM)?

We retrace the entire process from start to finish—from the tracking portal all the way to the operating systems—to verify that the data remains consistent at every step: the status, time slot, or pickup location displayed match what your internal systems are actually sending.

Are you testing in-vehicle telematics and connected devices?

We test the dashboards and interfaces that display this data, verifying that the information shown matches the actual data reported by your vehicles and equipment.

How does the solution integrate with our tooling line?

Through native integrations and an API. For CI/CD: GitLab, Jenkins, Microsoft Azure. For ticketing: Jira. For alerts: Slack, SMS, and webhooks. Runs are triggered from your pipelines, and anomalies are reported to your tools.

How do you prevent tests from becoming too difficult to maintain?

Three mechanisms. Reusable blocks, where a single change updates all affected scenarios. AI-assisted remediation, which suggests fixes for scenarios with errors. And the automatic grouping of similar incidents, to avoid having to address the same problem twice.

Our applications are outdated or spread across multiple sites and warehouses. Can you test them?

Yes, as long as they are accessible via a browser. The solution controls the interface just as an operator would, without requiring integration into your code or any changes to your applications, regardless of the website.

How is security handled at Mr Suricate

Security governance is based on an information security management system aligned with the principles of the ISO/IEC 27001 standard. Data is encrypted, execution engines are isolated, and outbound network traffic is controlled. Details are available on the Security Overview page.

Can we test the accessibility of our tracking portals?

Yes. Accessibility testing is one of the types of testing covered, to verify compliance with regulatory requirements and ensure that interfaces are accessible to all users.

Other sectors: Retail & E-commerce, Manufacturing, and Tourism & Leisure. See all 12 sectors.

Ready to make your tracking portals and data feeds more reliable?

Whether it's monitoring portals, customer portals, operational applications, or communication with your partners: the solution ensures that everything is running smoothly, around the clock.