CUSTOMER TESTIMONIALS

Resources

Automated Testing as Told by those who use it

TUI, Manitou Group, Fnac Darty, Intersport, B&B Hotels, Vertbaudet: Their teams explain how they cover their critical workflows and what test maintenance really costs them.

Feedback from our customers, on video

Maintenance is the real issue.

Writing a script is easy. Keeping it on track, release after release—that's the hard part. Intersport and B&B Hotels.

An alert is verified before it reaches you.

We filter out false positives here, not at your end. TUI France and Fnac Darty.

Testing determines whether the system goes live.

At Manitou Group, nothing ships until the scenarios are given the green light.

Julien Lange, Head of Digital Factory at TUI FranceAppointment

Travel · 2023 · 4 min

TUI France

Julien Lange, Head of Digital Factory

“Even before we receive a report fr Mr Suricate , indicating that there’s a technical problem, we actually know that a person will first check to see if it’s a real problem.”

TUI France consists of the TUI.fr website and a network of 3,000 agencies. A dedicated team writes the scripts and reviews them with Mr Suricate every 15 days. Execution and quality assurance are outsourced, allowing the team to focus on the essential scripts.

Video Chapters
  • 0:13 TUI France and the Digital Factory
  • 0:42 Test Administration
  • 1:13 Why this choice?
  • 1:53 How This Affects Daily Life
  • 2:44 Responsiveness and points every 15 days

Automated Testing in the Tourism Industry →

Emmanuel Bonnard, Director of Customer Applications IT at Manitou GroupAppointment

Industry · 2023 · 8 min

Manitou Group

Emmanuel Bonnard, Director of Client Applications IT

“Mr Suricate s are truly an integral part of the application lifecycle, and we even go so far as to say that we don’t deploy anything to production until all the tests have passed.”

Manitou Group’s client applications are connected to the ERP system and expose data. The tests cover the web, APIs, and QR codes affixed to the machines. They are conducted in three-week sprints and provide a common language for business units and IT.

Video Chapters
  • 0:50 Introduction
  • 2:39 The Role of the IT Department
  • 4:09 What is being tested: web, APIs, QR codes
  • 6:12 Testing in the release cycle
  • 6:44 A Common Language for Business and IT
  • 7:20 Monitoring and Committees

Automated Testing in Industry →

Matthieu Labit, Delivery Manager at Fnac DartyAppointment

Retail and E-commerce · 2023 · 5 min

Fnac Darty

Matthieu Labit, Delivery Manager

“We’re really more like a control tower these days, which works very much to our advantage and allows us to flag alerts that sometimes slip through the technical monitoring system.”

Fnac Darty runs live customer journeys on the Fnac and Darty websites. The scenarios are defined in collaboration with the business units. On the Mr Suricate side, the analysis filters out false positives: each anomaly is classified and routed to the appropriate team.

Video Chapters
  • 0:13 Introduction
  • 0:43 Monitor production
  • 1:33 Why this choice?
  • 2:37 A fully operational control tower
  • 3:36 Classification of Anomalies

Automated Testing in Retail →

Grégory Lafont, Web Operations Manager at IntersportAppointment

Retail and E-commerce · 2023 · 7 min

Intersport

Grégory Lafont, then head of web operations

“We’ve reduced our bug rate by nearly 30% thanks to this solution.”
“Maintaining test scenarios is the most time-consuming part of automated testing, and it can compromise test quality or the usability of a test.”

Intersport’s manual test cases have been fully automated on Intersport.fr and then on Intersport-rent.fr. The time required for regression testing has been reduced by a factor of two to three. The platform’s experts also evaluate the relevance of existing test scenarios.

Video Chapters
  • 0:12 Introduction
  • 0:57 The functional test at Intersport
  • 2:07 Why this choice: simplicity and ease of maintenance
  • 3:21 The Winnings
  • 4:52 The Relationship Between and the Challenge of Scenarios

Automated Testing in Retail →

Yifan Li, Digital Quality Manager at B and B HotelsAppointment

Hospitality · 2023 · 8 min

B&B Hotels

Yifan Li, Digital Quality Manager

“We do indeed use automation tools, but behind the scenes, there’s an understanding of our business, there’s an understanding of the test cases being run, and behind all that, I have real people who help me on a daily basis to maintain this entire infrastructure and who also help me diagnose our own bugs.”

B&B Hotels has 700 hotels in 14 countries and opens more than 100 new ones each year. Its entire strategy for preventing regression is based on Mr Suricate : public website, intranet, and mobile apps. The team began using Jira and Squash as part of the industrialization process.

Video Chapters
  • 0:12 Introduction
  • 1:00 Testing at B&B Hotels
  • 3:28 Why this choice?
  • 4:38 The Winnings
  • 5:39 A Team That Adapts

Automated Testing in the Hospitality Industry →

Customer Testimonial: B&B HotelsWorkshop

Hospitality · 2022 · 4 min

B&B Hotels

Sharing Experiences

On-stage testimonial: Automating regression testing frees up teams to test new features, resulting in a 5- to 6-day reduction in time to market. The tool is simple enough for business teams to adopt.

Video Chapters
  • 0:00 Introduction
  • 0:41 Why this choice?
  • 1:34 Time Saved
  • 2:01 Adoption by business teams
  • 3:03 Startups and Large Corporations

Automated Testing in the Hospitality Industry →

Vertbaudet Workshop and Mr SuricateWorkshop

Retail and E-commerce · 2022 · 32 min

Vertbaudet

Anthony Cornevin, Client Workshop

Mr Suricate a no-brainer, because he gives you the assurance that there are no problems. Finding just one bug is enough to make the solution pay for itself for an entire year!”

Vertbaudet generates about 80% of its revenue online and aims for a zero-defect website. The scenarios continuously replay user journeys—first in production in France and internationally, then in pre-production—for about one hour of monitoring per week.

Video Chapters
  • 0:07 Introduction
  • 1:30 The Zero-Defect Goal
  • 3:23 Early Problems
  • 8:54 Setup
  • 4:46 p.m. The routes tested and the bugs detected
  • 24:28 The Benefits

Automated Testing in Retail →

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