En bref : Parce que l’accessibilité pour tous ne peut plus attendre, Mr Suricate vous propose de franchir le cap dans un webinaire exclusif en partenariat avec Facil’iti ! Ce guide couvre : Comment rendre nos sites web plus inclusifs ?, Amélioration de l’expérience utilisateur grâce à l’accessibilité :.
Because accessibility for all can't wait any longer, Mr Suricate invites you to take the plunge in an exclusive webinar in partnership with Facil’iti! Digital inclusion should no longer take a back seat.
Living with a disability means having specific needs to ensure a positive user experience. Whether it’s dyslexia, eye strain, color blindness, cataracts, or low vision, these needs are diverse and varied. Furthermore, when it comes to motor, mental, or visual disabilities, it’s up to e-commerce businesses to adapt their offerings—but how?
Find the answers to the following questions:
- What is digital accessibility? How can it be implemented?
- What are the challenges for 2025?
- How Can You Improve Your User Experience ThroughAccessibility?
- What are the technical challenges involved in implementing these tests on an e-commerce site?
Did you miss it? Don't worry—check out all the highlights from our latest webinar in this article!
Today, Mr Suricate is Mr Suricate with Facil’Iti, alongside Monika Pancer and Thomas Horblin.
Interested in our joint offer? Scroll to the end of this article.
How can we make our websites more inclusive?
Accessibility in a nutshell:
In 2025, Internet traffic is even heavier. In fact, according to a study by Netscout, there has been a 30% increase in web traffic in France during and since the lockdown. This trend is largely driven by the shift toward digital services in our society, whether in e-commerce or public services. The days when taxes and other documents—such as vehicle registration, ID cards, and vital records—were handled on paper, while not entirely over, are now a distant part of our daily lives. More than just a trend, even our seniors have started surfing the web! According to a study conducted by Avira in four European countries, including France, 73% of people over 55 used their computers more frequently during the first lockdown.
There are many conditions that can make browsing the Internet difficult because websites are not accessible. According to the HID (Handicaps, Disabilities, Dependency) survey, there are approximately 207,000 people in France who are blind or severely visually impaired, and 932,000 who are moderately visually impaired. Similarly, according to the French Federation for Dys (FFDYS), it is estimated that 6 to 8% of the population in France has a dys disorder, although no reliable study has provided a specific figure for dys disorders in France. Epilepsy should not be overlooked either; according to Santé Publique France, as of January 1, 2020, 685,122 people with epilepsy receiving treatment were identified in France, of whom 41% had been hospitalized and 29% had long-term illness status. The same is true for people with Parkinson’s disease; according to the Ministry of Health, there are 272,500 patients in France, and 25,000 new cases are reported each year. Contrary to popular belief, Parkinson’s disease is not a disease of the elderly, since nearly one in two patients is diagnosed at an average age of 58—that is, while still of working age. Seventeen percent of patients are under 50 years old. And of course, this doesn’t even take into account seniors and people experiencing temporary health issues—just imagine for a second having to navigate the Internet with a broken wrist or an ophthalmic migraine!
So, it’s important today to ask ourselves: How can we make digital technology more accessible to people who face certain challenges? These users aren’t just a new niche to target, but a real segment of the population whose needs must be taken into account. Taking this a step further, according to the DRES(Directorate for Research, Studies, Evaluation, and Statistics) website, in 2022, in metropolitan France, 14.5 million people aged 15 or older reported having a severe functional limitation, such as difficulties performing certain physical tasks, memory problems, etc.
In France, however, it should be noted that digital accessibility is not entirely absent from the legislative landscape. Indeed, the implementation of Article 47 of the Law of February 11, 2005, on Equal Opportunity stipulates that all government online services must be accessible to everyone.
An accessible website is one that allows people with disabilities to access its content and features without difficulty. For example, an accessible website allows users to:
- navigate using text-to-speech and/or a Braille display (used primarily by people who are blind or visually impaired);
- customize the website's display to suit your needs (enlarge the font, change the colors, etc.);
- navigate without using the mouse (using only the keyboard, a touchscreen, voice commands, or any other suitable device).
To this end, the website must comply with current standards during its development and updates by following the requirements of the General Framework for Improving Accessibility (RGAA). This requirement, which initially applied to public services in 2005, was expanded to include large private companies (> 250 M€) in 2019.
In Europe, too, the landscape is changing: as of June 28, 2025, standardized digital accessibility rules have taken effect for SMEs with annual revenue exceeding 2 million euros, as well as for companies with more than 10 employees.
So, as of June 2025, the situation is as follows:
- Requirement for e-commerce sites to publish their accessibility rating on several key pages.
- Posting of a mandatory notice regarding any non-compliance.
- Implementation of a continuous improvement process (audits, action plan, follow-up).
Mr Suricate Accessibility
Accessibility isn’t just a legal issue. It’s also a real business opportunity. And that’s exactly Mr Suricate position. Thanks to his expertise in functional test automation, Mr Suricate a comprehensive solution that complements human audits, ensuring long-term compliance with accessibility standards.
What tests are needed to ensure RGAA/WCAG compliance?
Mr Suricate now Mr Suricate automated tests that detect a wide range of non-conformities: color contrast issues, missing ARIA tags, keyboard navigation problems, non-compliant HTML structure, and more. These tests, based on the WCAG guidelines and adapted to French-specific requirements (RGAA), make it possible to verify the compliance of web user flows on a large scale, continuously, and without requiring a massive deployment of human resources.
What are the technical challenges?
Automating accessibility testing requires taking into account the wide variety of user configurations. For example, managing keyboard focus or ensuring compatibility with screen readers is difficult to validate without specialized tools. Mr Suricate approach Mr Suricate on a dedicated library (axe-core) to ensure a high level of detection, while providing clear and actionable reports.
In practical terms, what are the benefits?
Through continuous automation, companies can:
- track changes in compliance over time,
- anticipate regressions during website updates,
- maintain a high level of accessibility between two comprehensive audits.
This partnership between Facil’iti and Mr Suricate comprehensive coverage: an initial manual audit, followed by ongoing automated monitoring. It’s a solution that’s reliable, scalable, and high-performing.
Improving the User Experience Through Accessibility:
Accessibility is also (and above all!) a reimagined user experience. Monika Pancer, from Facil’iti, presented their innovative solution and the tangible benefits for both users and businesses.
A usage-based approach
Facil’iti does more than simply meet a regulatory requirement: the solution was developed in collaboration with patient organizations (APF France Handicap, France Parkinson, etc.) to address real needs. Its interface allows users to customize the website’s display to suit their individual needs, whether they have vision, motor, or cognitive impairments—or even temporary difficulties.
An invisible yet powerful technical solution
Integration is simple and customizable: a single line of code and a visible logo on the website are all it takes to activate the customization interface. Accessible without registration and free for visitors, it offers 24 ready-to-use filters and an infinite number of customizable combinations.
A broad and measurable impact
With more than 1,500 equipped sites and 6 million users worldwide, Facil’iti demonstrates that inclusivity is possible for everyone. It genuinely improves navigation and, as a result, conversion rates. By making the experience more seamless for everyone, brands reach an audience that is often overlooked and highlight their commitment to corporate social responsibility.
Complementary offerings, a shared goal: sustainable accessibility
The Mr Suricate Facil’iti partnership is the ideal combination of technical expertise and personalized UX:
- An initial audit to assess a website's compliance with RGAA/WCAG.
- Intelligent automation to maintain this level of accessibility over time.
- An adaptive user interface to enhance the real-time experience, regardless of the user's disabilities.
Want to learn more?
Contact our teams to learn more about our joint offering and take the first step toward sustainable digital accessibility.