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GDPR-compliantA 100% French solution, hosted in FranceNo-Code Testing

Retail & E-commerce: Secure Your Shopping Journeys with Mr Suricate

A broken checkout process costs you a sale. It could be a payment button that times out, out-of-sync inventory, or a product page that loads with no content—and you only find out when your conversion rate drops.

With Mr Suricate, you can automate testing of your purchase flows, business tools, and traffic spikes—without writing a single line of code.

app.mrsuricate.com
Monitored journeysRun in progress
WebsiteMobile appAPI
  • Web · Order TunnelCompliant
  • Mobile · Add to CartCompliant
  • API · PaymentIncident
  • Web · Order ConfirmationConfirmed
Last run 4 minutes ago
Incident detectedTeam alerted
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Discover the features
15×
less TNR time
5×
easier to automate
2 h
processing time instead of 2 days
200
parallel tests in 3 minutes
3 M
number of scenario runs per month

Order of magnitude figures observed among our customers; total volume measured across our fleet.Estimate yours

They trust us

We test the critical processes of major players in retail, fashion, home improvement, and e-commerce.

Mass Retail
Fashion
DIY
E-commerce

Make your purchasing journeys and operations more reliable

Frequent updates, a growing number of tools, and the need for high availability during peak sales periods. A checkout process that freezes at the payment stage results in an abandoned cart and a customer who buys elsewhere.

From product research to management tools

The solution automatically replicates what drives your revenue, both on the customer side and on the systems side:

  • Navigation and product search
  • Add to cart
  • Checkout funnel and payment
  • Web and Mobile Customer Portal
  • E-commerce back-office
  • Order Management
  • CRM, ERP, PIM
  • API connections and exchanges

Goal: Reduce shopping cart abandonment and prove that your checkout processes can handle the load during every traffic spike.

SCENARIOControl Tunnel
  1. 1Go to/panier
  2. 2Click onValider
  3. 3Fill inl’adresse de livraison
  4. 4Selectun mode de paiement
  5. 5Click onPayer
  6. 6Check that the textVotre commande est confirmée
6 steps automatically replayedevery time the code is deployed, without writing a single line of code
PRACTICAL GUIDE · 2026 EDITIONTest Scenarios for Retail and E-commerceEnd-to-end shopping journeys, business tools, traffic spikes, and API testing.
Download the guide

Essential Tests for Retail and E-commerce

The platform covers the entire testing process for retail, from the customer journey to business tools.

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Functional tests

Verify that each step of the purchase process is completed successfully across all configurations.

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Regression tests

Deliver without breaking existing functionality, even after a catalog or back-office update.

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Performance tests

Handle the workload associated with sales, Black Friday, and marketing campaigns.

Purple API Test Icon

API Testing

Monitor your payment, inventory, and logistics flows in real time.

Purple Data Icon

Tracking & Data Layer Tests

Verify the reliability of your tags, trackers, and marketing data.

Do you have a more specific need?

Let's talk about your career paths and your busiest periods.

Speak to an expert

Integrates with your pipeline without rewriting it

Tests are only effective if they are triggered at the right time and reported to the right place. The solution integrates with your existing tools rather than forcing you to adopt new ones.

1 Triggering Your tools stay in control
  • GitLab
  • Jenkins
  • Microsoft Azure
  • API Call
  • Planning
2 ExecutionMr SuricateYour scripts run on your production environments
  • Web Tour
  • Native iOS and Android Apps
  • Real Mobile Farms
  • APIs and Internal Feeds
3 Restitution The results are delivered right to your workplace
  • Jira
  • Slack
  • SMS
  • Webhook
  • API
And maintenance that stands the test of time
  • Reusable blocksA change updates all scenarios that use it
  • AI-Assisted CorrectionSuggested corrections for scenarios with errors
  • Grouping IncidentsSimilar anomalies are processed only once

What You Actually Get

Today
With Mr Suricate
A bug in the order tunnel is revealed by a drop in conversion rates.
The issue is detected before the first customer abandons their shopping cart.
Peak periods (sales, Black Friday, promotional campaigns) are dreaded rather than anticipated.
The load is tested in advance using actual volumes.
A back-office failure slows down the supply chain without triggering an immediate alert.
Your business tools (CRM, ERP, PIM) are continuously monitored.
Manual testing covers only part of the process.
The non-regression testing covers the entire scope, including both web and mobile.
The actual quality of the site remains difficult to measure.
Each check is performed, time-stamped, and exportable.
A production incident is reported by customers or on social media.
You'll be the first to see it, 24 hours a day.
ResultControlled, demonstrable quality, and teams that no longer spend their evenings monitoring the site during sales events.

Proven reliability

An e-commerce site can’t just rely on a promise of availability. During sales and Black Friday, every minute of downtime is costly. Here’s what the platform is built on, and what your test runs help document.

Load TestingSimulate your traffic spikes before they hit production.
ISO/IEC 27001Information security management system aligned with the principles of the standard.
EncryptionData is encrypted at rest using AES-256 and in transit.
IsolationTest execution engines isolated from the main application environment.
Controlled Data FlowsControlled outbound network access, containerized architecture.
GDPRGDPR compliance, a platform developed and operated in France.

View the full security overview or learn about our role as a trusted third party

Tailored support for retail challenges

Our solution does not replace your QA team—it enhances it. It integrates with your existing acceptance testing processes to automate repetitive tests and ensure the reliability of critical workflows, while leaving control in the hands of your existing teams.

Every retailer has its own structure, tools, and peak periods. Our teams are involved at every stage:

  1. 1Identification of critical paths, front-end and back-end
  2. 2Writing Tests Without Code
  3. 3Continuous monitoring and alerts
  4. 4Scenario Maintenance and Development
ResultYou gain coverage without increasing your teams’ workload, even during peak periods. And if you’d rather delegate everything, QA outsourcing takes over.

What Our Customers Say

Peace of Mind Before Deployment
Mr Suricate a no-brainer, because he assures us that there are no problems. Finding just one bug is enough to make the solution pay for itself for an entire year!
ACAnthony CornevinE-commerce Platform Manager · Vertbaudet
Compliance and Accessibility
Mr Suricate provided Mr Suricate with a reliable, automated approach to testing and validating our accessibility requirements, thereby ensuring a seamless customer experience that complies with regulations.
GLGrégory LafontHead of Global Omnichannel Applications · Baccarat

YOUR QUESTIONS

What retail teams ask us first.

Scope, integration, traffic spikes, security: Answers Before the Demo.

Do you have any experience in retail and e-commerce?

Yes. Our clients include Boulanger, FNAC Darty, Leclerc, Monoprix, Baccarat, Picard, Courir, Intersport, Mr. Bricolage, and Veepee. We also serve other sectors such as banking, manufacturing, tourism, services, and software publishing.

What exactly are you testing, and what aren't you testing?

The platform tests your websites, your native iOS and Android mobile apps, and your APIs. Desktop-based thick clients are not covered. If any part of your back office runs on a thick client, please let us know in advance: we’ll define the scope of what can actually be automated before we begin.

Does your solution replace our QA team?

No, it actually strengthens it. It integrates with your existing acceptance testing processes to automate repetitive tests and reduce the maintenance burden, while leaving control in the hands of your existing teams. Your business teams can create scenarios without writing code, but your QA team remains in charge of the strategy.

How do you handle traffic spikes, sales, and Black Friday?

Load testing simulates peak traffic before it hits production. You validate the performance of your site and business tools before each high-stakes period, rather than finding out during live operations.

How does the solution integrate with our tooling line?

Through native integrations and an API. For CI/CD: GitLab, Jenkins, Microsoft Azure. For ticketing: Jira. For alerts: Slack, SMS, and webhooks. Runs are triggered from your pipelines, and regression test results are reported back to your tools.

How do you prevent tests from becoming too difficult to maintain?

Three maintenance mechanisms are provided. Reusable blocks, where a single change updates all affected scenarios. AI-assisted repair, which suggests fixes for scenarios containing errors. And the automatic grouping of similar incidents, to avoid having to address the same problem twice.

Our business applications (CRM, ERP, PIM) are outdated. Can they be tested?

Yes, as long as they are accessible via a browser. The solution controls the interface just as an operator would, without requiring integration into your code or any changes to your applications.

How is security handled at Mr Suricate

Security governance is based on an information security management system aligned with the principles of the ISO/IEC 27001 standard. Data is encrypted, execution engines are isolated, and outbound network traffic is monitored. Details are available on the Security Overview page.

Can we test the accessibility of our shopping journeys?

Yes. Accessibility testing is one of the types of testing covered, in accordance with RGAA criteria. With each release, you verify that your checkout flows remain compliant and accessible to everyone.

Other sectors: Tourism & Leisure, Transportation & Logistics, and Manufacturing. See all 12 sectors.

Ready to secure your sales and operations?

E-commerce sites and apps, back-office systems, CRM, or traffic spikes: the solution continuously monitors to ensure everything is working properly.

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