GDPR-compliantA 100% French solution, hosted in FranceNo-Code Testing

Banking & Fintech: Secure Your Sensitive Workflows with Mr Suricate

A sign-up process rarely breaks down all at once. It’s usually an e-signature step, a 3-D Secure redirect, or an aggregation workflow that fails silently—and you only find out about it through customer service.

With Mr Suricate, you can automate testing of your customer journeys, back-office systems, and workflows—without writing a single line of code.

app.mrsuricate.com

Monitored journeysRun in progress

WebsiteMobile appAPI

Web · Open an AccountCompliant
Mobile · Log in to Customer PortalCompliant
API · Payment AuthorizationIncident
Web · Electronic SignatureValid

Last run 4 minutes ago

Incident detectedTeam alerted

15×

less TNR time

5×

easier to automate

2 h

processing time instead of 2 days

200

parallel tests in 3 minutes

3 M

number of scenario runs per month

Order of magnitude figures observed among our customers; total volume measured across our fleet.Estimate yours

They trust us

We are already testing critical user flows for online banking and credit insurance providers, alongside our clients in the retail and transportation sectors.

Online Banking

Credit Insurance and Surety Bonds

Make your customer journeys and workflows more reliable

Lengthy, regulated onboarding processes; web and mobile apps that are constantly updated; heavy reliance on payment and scoring APIs; legacy back-office systems that must remain stable; and traceability requirements at every stage of the process . A form that gets stuck at step 4 means a lost lead and a customer who won’t return.

From Initial Contact to Management Systems

Mr Suricate automatically Mr Suricate what drives your revenue, both on the customer side and the systems side:

Opening an Account
Underwriting and Credit
Web and Mobile Customer Portal
Bank Transfers and Cards
Electronic Signature
Back-office staff for advisors
Payment and Scoring APIs
Data Consistency
Contractual Documents

Objective: Reduce dropouts on high-revenue routes and demonstrate that traffic volumes remain stable with each production release.

SCENARIOOpening a Personal Account

1Go to/ouverture-de-compte
2Fill in the fieldRevenus annuels
3Attach a documentpiece-identite.pdf
4Enter the code you receivedOTP SMS
5Click onSigner électroniquement
6Check that the textVotre compte est ouvert

6 steps automatically replayedevery time the code is deployed, without writing a single line of code

PRACTICAL GUIDE · 2026 EDITIONTest Scenarios for Banking and InsuranceEnd-to-end workflows, features, graphical comparisons, APIs, and DORA compliance.

Download the guide

Essential Testing for Banking and Fintech

Mr Suricate the entire spectrum, from the customer journey to internal workflows.

Functional tests

Verify that each step of the sign-up process completes successfully in all scenarios.

Regression tests

Deliver without disrupting existing systems, including your legacy applications.

Performance tests

Handle the demands of making ends meet, meeting deadlines, and handling traffic spikes.

API Testing

Monitor your payment, scoring, and aggregation flows in real time.

Production Tests

Monitor your actual routes 24 hours a day, before the customer calls.

Do you have a more specific need?

Let's talk about your business models and regulatory constraints.

Speak to an expert

Integrates with your pipeline without rewriting it

Tests are only effective if they are triggered at the right time and reported to the right place. The solution integrates with your existing tools rather than forcing you to adopt new ones.

1 Triggering Your tools stay in control

GitLab
Jenkins
Microsoft Azure
API Call
Planning

2 Execution

Your scripts run on your production environments

Web Tour
Native iOS and Android Apps
Real Mobile Farms
APIs and Internal Feeds

3 Restitution The results are delivered right to your workplace

Jira
Slack
SMS
Webhook
API

And maintenance that stands the test of time

Reusable blocksA change updates all scenarios that use it
AI-Assisted CorrectionSuggested corrections for scenarios with errors
Grouping IncidentsSimilar anomalies are processed only once

What You Actually Get

TodayWith Mr Suricate

Today

With Mr Suricate

The recipe is prepared by hand, a few days before production begins.

Critical paths are re-run with each release, without involving the team.

A drop-off in the subscription process is identified through complaints.

The issue was traced back to before the first customer called.

Compliance Told Through Stories, Photos, and Handwritten Charts.

Each check is performed, time-stamped, and exportable.

Only developers can write or fix a test.

Business teams create and maintain their scenarios without writing code.

Making changes to a legacy application raises concerns about potential regressions elsewhere.

The no-regression policy applies across the entire scope, including legacy applications.

An incident in production has been reported to you from an external source.

You'll be the first to see it, 24 hours a day.

ResultControlled, demonstrable quality, and teams that no longer spend their evenings doing acceptance testing.

Demonstrable Compliance

Financial institutions aren’t satisfied with mere promises of security. Since January 2025, the DORA regulation has required all financial institutions in the European Union to meet operational resilience and incident traceability requirements. Here’s what the platform is based on, and what your test runs help document.

DORAOperational resilience and traceability. Each test run generates a timestamped report.

ISO/IEC 27001Information security management system aligned with the principles of the standard.

EncryptionData is encrypted at rest using AES-256 and in transit.

IsolationTest execution engines isolated from the main application environment.

Controlled Data FlowsControlled outbound network access, containerized architecture.

GDPRGDPR compliance, a platform developed and operated in France.

View the full security overview or learn about our role as a trusted third party

Support tailored to banking requirements

Mr Suricate replace your QA team—it enhances it. The solution integrates with your existing acceptance testing processes to automate repetitive tests and ensure the reliability of critical workflows, while leaving control in the hands of your existing teams.

Each school has its own foundation, academic cycles, and internal rules. Our teams are involved at every stage:

ResultYou gain broader coverage without increasing your teams’ workload. And if you’d rather delegate everything, QA outsourcing takes over.

YOUR QUESTIONS

What banking teams ask us first.

Scope, integration, maintenance, security: answers before the demo.

Do you have any experience in the financial services industry?

Yes. We work with Distingo Bank, an online bank, and Tinubu, a provider of credit insurance solutions, among others. Our other clients are in the retail, transportation, and software industries.

What exactly are you testing, and what aren't you testing?

Mr Suricate your web applications, your native iOS and Android mobile apps using mobile device farms, and your APIs. However, desktop-based thick clients are not covered. If part of your back-office system runs on a thick client, please let us know in advance: we’ll define the scope that can actually be automated before we begin.

Is Mr Suricate our QA team?

No, it actually strengthens it. The solution integrates with your existing acceptance testing processes to automate repetitive tests and reduce the maintenance burden, while leaving control in the hands of your existing teams. Your business teams can create scenarios without writing code, but your QA team remains in charge of the strategy.

How Mr Suricate into our tooling line?

Through native integrations and an API. For CI/CD: GitLab, Jenkins, Microsoft Azure. For ticketing and test management: Jira. For alerts: Slack, SMS, and webhooks. Runs are triggered from your pipelines, and issues are reported back to your tools.

How do you prevent tests from becoming too difficult to maintain?

Three mechanisms. Reusable blocks, where a single change updates all affected scenarios. AI-assisted remediation, which suggests fixes for scenarios with errors. And the automatic grouping of similar incidents, to avoid having to address the same problem twice.

Should we use real customer data to test our user journeys?

It's up to you. The test scenarios run using the datasets you define in your test environments. On the platform side, the test execution engines are isolated from the main application environment, and data is encrypted both at rest and in transit.

Our back-office systems are outdated. Mr Suricate test them?

Yes, as long as they are accessible via a browser. Mr Suricate the interface just as an advisor would, without requiring integration into your code or any changes to your applications.

How is security handled at Mr Suricate

Security governance is based on an information security management system aligned with the principles of the ISO/IEC 27001 standard. Data is encrypted, execution engines are isolated, and outbound network traffic is controlled. Details are available on the Security Overview page.

Can we test the accessibility of our public trails?

Yes. Accessibility testing is one of the types of testing covered, to verify compliance with regulatory requirements and ensure that interfaces are accessible to all users.

Other sectors: Insurance & Health Insurance, SaaS & Software Publishers, and Services. See all 12 sectors.

Ready to make your banking experience more secure?

Subscription processes, customer portal, back-office systems, or payment workflows: Mr. Suricate continuously verifies that everything is working properly and provides you with proof.

They, too, trust us

Compliance and Performance

Mr Suricate provided us with a reliable and automated approach to test and validate our accessibility requirements, thereby ensuring a seamless and regulation-compliant customer experience.

GLGrégory LafontIT Project Manager