IT Regressions in Production: Impact, Causes, and Solutions

IT Regressions in Production: Impact, Causes, and Solutions

In brief: A production regression occurs when a previously functional feature breaks after an update. The impact is immediate: degraded user experience, financial losses, and teams under pressure. Common causes include poorly tested changes, insufficient automation, and accelerated deployment cycles. This guide analyzes the impact, causes, and solutions to prevent each production release from becoming a risk.

In a world where development cycles are increasingly shorter and production releases occur rapidly, production software regressions represent a major challenge for businesses.

A simple code modification can lead to unexpected malfunctions, affecting product quality and user experience.

In this article, we delve into the impact of production regressions, their primary causes, and the most effective solutions to prevent them and mitigate their consequences.

What is a Production Software Regression?

A software regression refers to a malfunction in software or an application that emerges after an update or code modification.

This issue arises when features that previously functioned correctly cease to operate or behave unexpectedly.

This can be attributed to a bug fix, a software update, or the addition of a new feature.

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The Impact of Production Software Regressions

Production regressions can have significant consequences, affecting technical, commercial, and organizational aspects alike.

Impact on User Experience 

A regression affecting the user interface or application functionality can generate user frustration and lead to a loss of trust.

An unstable or faulty service inevitably harms the company's brand image and can even lead to decreased engagement or conversion rates.

A Major Financial Risk 

Production regressions can lead to significant financial losses, regardless of the context.

For example:

  • An outage on an e-commerce site during a traffic peak can result in substantial revenue loss.
  • A bug in financial software can cause costly transaction errors.
  • A service interruption necessitates emergency interventions, increasing maintenance and operational costs.

Disruption of development teams and internal processes

A production regression often causes significant stress for technical teams.

Developers must react quickly, analyze, and correct the problem, frequently outside of scheduled working hours.

The primary causes of IT regressions

Untested or poorly tested changes

One of the most frequent causes of regressions is the absence of adequate testing after a code modification.

When a new development is introduced, it can unexpectedly impact other parts of the system.

For instance, in October 2018, a Windows 10 update (version 1809) caused the automatic deletion of personal files (documents, images, videos) for some users.

Microsoft introduced an update aimed at optimizing hard drive storage space by deleting certain files deemed unnecessary. However, a bug related to the Known Folder Redirection (KFR) functionality led the system to unintentionally erase user files stored in system folders.

Lack of test automation

If regression tests are performed manually, there is an increased risk of overlooking certain errors. Insufficient test coverage can allow bugs to propagate to production.

Continuous integration and accelerated deployment

With the rise of CI/CD (Continuous Integration / Continuous Deployment) practices, production deployments are more frequent.

However, without test automation and rigorous monitoring, the risk of regression increases considerably, potentially impacting application stability and performance.

Non-representative test environments

If the test environment does not accurately reflect production, certain issues may not be detected before deployment.

For example, differences in server configurations or databases can generate unforeseen behaviors.

Complex interactions between different modules

In complex applications, a minor change can have cascading effects on other functionalities due to interdependencies between software components.

In 2012, Knight Capital, a major American trading firm, incurred a loss of 440 million dollars in 45 minutes due to a software regression.

The company deployed new trading software, but an outdated legacy feature was inadvertently reactivated on one of the servers. This feature automatically executed transactions, triggering a cascade of erroneous buy and sell orders on the stock markets.

Preventing and Resolving Production Software Regressions – Strategies for Mitigation.

To prevent software regressions in production environments, regression testing must be an integral component of the testing lifecycle.

Fundamentally, it is imperative to test both existing and new functionalities, a requirement precisely addressed by non-regression testing.

These tests ensure that new modifications function as intended, while simultaneously guaranteeing that previously implemented functionalities remain intact and bug-free.

What is Regression Testing?

According to the ISTQB definition, regression testing involves retesting a previously validated program after a modification, to ensure that the change has not introduced new defects into unmodified sections of the software.

In other words, regression testing verifies that modifications to software, a website, or a mobile application — such as the addition of a new feature, a bug fix, or an update — have not adversely affected the proper functioning of existing functionalities.

For instance, if an e-commerce site undergoes an update to incorporate a new payment method, a regression test will confirm that existing payment options (credit card, PayPal, bank transfer, etc.) remain operational, even after the integration of this new option.

*What is the difference between regression testing and non-regression testing? In reality, there is no distinction; they refer to the exact same concept. Both terms are used interchangeably. The ISTQB, for instance, prefers the term 'regression testing'.

What are the different types of regression tests?

Regression (or non-regression) tests can be executed through various methodologies, depending on organizational requirements and available resources.

Corrective Regression Tests: These involve reusing existing test cases, provided no major changes have been introduced to the product. They enable rapid verification that core functionalities remain operational following a bug fix or a minor update.

Full Regression Tests: These entail retesting the entire product from inception to ensure that all modifications have not introduced any anomalies. They are frequently employed after a major redesign or a significant update.

Selective Regression Tests: These involve selecting a subset of tests that specifically target code sections impacted by a modification. This approach optimizes testing efforts without compromising coverage of critical components.

Progressive Regression Tests: These involve creating new tests tailored to product evolutions, thereby ensuring enhanced coverage of new behaviors.

Partial Regression Tests: Conducted when multiple modules are under development and require integration into the main codebase. They ensure compatibility between new elements and the overall system prior to merging.

Unit Regression Tests: These focus on testing specific code segments in isolation, without interaction with other components. They are particularly effective for rapidly detecting errors within well-defined modules or functionalities.

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Preventing Production Regressions: Best Practices

Conduct Systematic Non-Regression Testing

One of the most effective methods to prevent regressions is to systematically perform non-regression tests with every update.

These tests ensure that no code modifications have introduced new malfunctions.

Ideally, non-regression tests should be conducted in the following scenarios:

  • When a defect correction is applied to the codebase.
  • Upon the addition of a new feature.
  • When an existing functionality is modified.
  • When an environment update is performed (e.g., database change, dependency update).
  • During source code optimization to enhance performance.

Adhering to a programming style guide

Adopting a programming style guide ensures consistency in code writing within a team.

These guides define rules and best practices that all developers must follow to reduce errors and facilitate maintenance.

Clear and well-applied rules help prevent poor programming practices that could lead to regressions difficult to identify and rectify.

Conducting peer code reviews

Code reviews are an essential process for identifying potential errors before they are integrated into the project.

They enable:

  • Detecting security issues and bugs before their introduction into the source code.
  • Improving code quality by leveraging the expertise of other developers.
  • Ensuring a better understanding of the code within the team.

Performing rigorous unit tests

The unit tests are an effective way to reduce the number of bugs that reach production. They enable:

  • Testing each module individually, without dependencies on the rest of the code.
  • Verifying the integrity of functionalities in isolation.
  • Rapidly detecting errors introduced by code modifications.

The most effective unit tests are written by developers closely involved with the project, as they understand the code and its specificities. 

Furthermore, writing unit tests is an excellent way for new developers to learn and understand existing code.

Opting for automated testing and monitoring

As your application evolves, the number of tests required to ensure its proper functioning increases significantly.

This can quickly become costly in terms of time and resources, sometimes necessitating the deprioritization of testing in favor of other tasks.

Automating regression tests enables faster and more frequent testing, early detection of regressions, and maximized test coverage without slowing down the development process. 

Automate your regression tests with Mr Suricate

Simplify your non-regression testing and ensure an optimal user experience on your websites and mobile apps with Mr Suricate.

Regain control of your applications and detect bugs in real-time by automating the reproduction of your user journeys at regular intervals.

FAQ

What is a Production Software Regression?

It is the re-emergence of a malfunction in a previously working feature, caused by a code modification and discovered only after deployment to production, thereby directly impacting users.

What are the causes of regressions in production?

Primarily, untested or inadequately tested changes, a lack of test automation, and accelerated integration and deployment cycles that allow minimal scope for verification.

How to prevent regressions in production?

By automating non-regression tests and integrating them into the CI/CD pipeline, we ensure that existing functionalities remain operational with each delivery. This is the most reliable method for rapid, breakage-free deployments.


To see the solution in action, check out our non-regression tests.

Image by François-Xavier Le Gal

François-Xavier Le Gal

François-Xavier Le Gal is Deputy CEO of Mr Suricate, a French provider of a no-code SaaS solution for automated testing and monitoring. He helps companies ensure the reliability of their digital experiences and manage software quality, including functional, non-regression, performance, accessibility, and compliance testing. On the Mr Suricate blog, he shares insights, methodologies, and real-world feedback on automated testing, QA, and digital performance.

Find him on LinkedIn

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