Our support
[/et_pb_text][et_pb_divider color="#0C71C3" divider_position="center" divider_weight="7px" _builder_version=”4.16″ _module_preset=”default” max_width=”100%” custom_margin=”|100px|22px|131px|false|false” custom_padding=”|70px||49px||” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version="4.16" text_font="||||||||" header_font="||||||||" header_2_font="Montserrat|500|||||||" header_2_font_size="30px" text_orientation="center" global_colors_info="{}"]100% personalized support is included in all our offers
[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/05/services-tests-automatises.jpg” title_text=”services-tests-automatisés” _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”-10%||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(12,113,195,0.09)” custom_padding=”34px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”||1px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”]Mr Suricate assists you from A to Z in your functional test automation strategy
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/05/Accompagne-MrSuricate.png” title_text=”Accompagne-MrSuricate” align=”center” _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”52px|||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” custom_margin=”||3px|||” custom_padding=”9px|||||” global_colors_info=”{}”]In partnership with you, we cover the full scope of your test campaigns, including the creation of your test suites and scenarios, alert notifications, test executions and the creation of incident sheets in the event of a test failure.
For this purpose, we provide you with our expert teams made up of test managers, 3 account managers, as well as a QA department and an IT team to answer all your technical questions.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” admin_label=”About” _builder_version=”4.16″ background_enable_color=”off” custom_padding=”139px||0px|||” custom_padding_tablet=”0px|||” custom_padding_phone=”0px|||” border_radii=”on|10px|10px|10px|10px” saved_tabs=”all” global_colors_info=”{}”][et_pb_row admin_label=”Tittle” _builder_version=”4.16″ custom_margin=”-107px|auto|17px|auto|false|false” custom_padding=”31px|25px|31px|25px|true|false” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Providing a dedicated account manager” closed_toggle_background_color=”#ffffff” icon_color=”rgba(83,91,124,0.4)” open_icon_color=”rgba(83,91,124,0.4)” _builder_version=”4.16″ title_text_color=”#535b7c” title_font=”Nunito Sans|600|||||||” title_line_height=”1.3em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” body_font_size=”15px” custom_margin=”|||” custom_padding=”24px|24px|24px|24px” border_radii=”on|4px|4px|4px|4px” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” use_border_color=”on” border_width=”0px” global_colors_info=”{}”]As soon as you sign your contract, a personal account manager is assigned to you. What is their role? Helping you with your test automation process by guiding you in your strategies and supervising your campaigns. And to ensure that you meet your objectives, your account manager is backed up by the quality department and the operational department. The best part? You can reach him whenever you feel the need via his direct line or his personal email.[/et_pb_toggle][et_pb_toggle title=”Sharing and writing test suites” closed_toggle_background_color=”#ffffff” icon_color=”rgba(83,91,124,0.4)” open_icon_color=”rgba(83,91,124,0.4)” _builder_version=”4.16″ title_text_color=”#535b7c” title_font=”Nunito Sans|600|||||||” title_line_height=”1.3em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” body_font_size=”15px” custom_margin=”|||” custom_padding=”24px|24px|24px|24px” border_radii=”on|4px|4px|4px|4px” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” use_border_color=”on” border_width=”0px” global_colors_info=”{}”]Why waste time writing your test suites when our teams can do it for you? We work closely together to determine the most relevant scenarios to implement depending on your industry.[/et_pb_toggle][et_pb_toggle title=”Regular campaign follow-up” closed_toggle_background_color=”#ffffff” icon_color=”rgba(83,91,124,0.4)” open_icon_color=”rgba(83,91,124,0.4)” _builder_version=”4.16″ title_text_color=”#535b7c” title_font=”Nunito Sans|600|||||||” title_line_height=”1.3em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” body_font_size=”15px” custom_margin=”|||” custom_padding=”24px|24px|24px|24px” border_radii=”on|4px|4px|4px|4px” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” use_border_color=”on” border_width=”0px” global_colors_info=”{}”]A successful functional test automation strategy relies upon an ongoing analysis of your results. To do so, we suggest that you meet with your dedicated account manager by video, and we let you choose how often you want to do it. The objective: to provide you with the best possible support and adapt your campaigns if necessary.[/et_pb_toggle][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_code][et_pb_toggle title=”Writing test cases” closed_toggle_background_color=”#ffffff” icon_color=”rgba(83,91,124,0.4)” open_icon_color=”rgba(83,91,124,0.4)” _builder_version=”4.16″ title_text_color=”#535b7c” title_font=”Nunito Sans|600|||||||” title_line_height=”1.3em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” body_font_size=”15px” custom_margin=”|||” custom_padding=”24px|24px|24px|24px” border_radii=”on|4px|4px|4px|4px” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” use_border_color=”on” border_width=”0px” global_colors_info=”{}”]To ensure that Mr Suricate’s teams and your teams work with the same level of information, your account manager will write the test cases and provide them to you.[/et_pb_toggle][et_pb_toggle title=”Sending a weekly report” closed_toggle_background_color=”#ffffff” icon_color=”rgba(83,91,124,0.4)” open_icon_color=”rgba(83,91,124,0.4)” _builder_version=”4.16″ title_text_color=”#535b7c” title_font=”Nunito Sans|600|||||||” title_line_height=”1.3em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” body_font_size=”15px” custom_margin=”|||” custom_padding=”24px|24px|24px|24px” border_radii=”on|4px|4px|4px|4px” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” use_border_color=”on” border_width=”0px” global_colors_info=”{}”]Every week, you will receive a report in your mailbox with metric data and the list of detected incidents.[/et_pb_toggle][et_pb_toggle title=”A %22Maintenance%22 service center” closed_toggle_background_color=”#ffffff” icon_color=”rgba(83,91,124,0.4)” open_icon_color=”rgba(83,91,124,0.4)” _builder_version=”4.16″ title_text_color=”#535b7c” title_font=”Nunito Sans|600|||||||” title_line_height=”1.3em” body_font=”Nunito Sans||||||||” body_text_color=”#959baf” body_font_size=”15px” custom_margin=”|||” custom_padding=”24px|24px|24px|24px” border_radii=”on|4px|4px|4px|4px” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” use_border_color=”on” border_width=”0px” global_colors_info=”{}”]Our operational teams are in charge of updating your test scenarios on a regular basis, as soon as you modify your customer experience. Maintenance is supervised from Monday to Friday.[/et_pb_toggle][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Team” _builder_version=”4.16″ custom_padding=”12px||5px|||” global_colors_info=”{}” locked=”off”][et_pb_row _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|500|||||||” header_2_text_align=”center” header_2_font_size=”30px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Our account managers are ready to help you
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ width=”100%” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member image_url=”https://www.mrsuricate.com/wp-content/uploads/2022/05/David-VOEGELE.png” icon_color=”#e4e6f0″ _builder_version=”4.17.3″ header_font=”Montserrat|500|||||||” header_font_size=”20px” header_line_height=”1.8em” body_font=”Montserrat|300|||||||” body_font_size=”17px” body_line_height=”1.8em” text_orientation=”center” box_shadow_style=”preset1″ global_colors_info=”{}”][/et_pb_team_member][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]David VOEGELE
[/et_pb_text][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member image_url=”https://www.mrsuricate.com/wp-content/uploads/2022/05/Clementine-BRANGER.png” icon_color=”#e4e6f0″ _builder_version=”4.17.3″ header_font=”Montserrat|500|||||||” header_font_size=”20px” header_line_height=”1.8em” body_font=”Montserrat|300|||||||” body_font_size=”17px” body_line_height=”1.8em” text_orientation=”center” global_colors_info=”{}”][/et_pb_team_member][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]Clémentine BRANGER
[/et_pb_text][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_team_member image_url=”https://www.mrsuricate.com/wp-content/uploads/2022/05/David-MACE.png” icon_color=”#e4e6f0″ _builder_version=”4.17.3″ header_font=”Montserrat|500|||||||” header_font_size=”20px” header_line_height=”1.8em” body_font=”Montserrat|300|||||||” body_font_size=”17px” body_line_height=”1.8em” text_orientation=”center” border_width_all_image=”0px” box_shadow_style=”preset1″ global_colors_info=”{}”][/et_pb_team_member][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]David MACÉ
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" _builder_version="4.16" _module_preset="default" background_color="#f9f9f9" custom_padding="0px||0px|||" global_colors_info="{}" locked="off" theme_builder_area="post_content"][et_pb_row _builder_version="4.16" _module_preset="default" custom_padding="||1px|||" global_colors_info="{}" theme_builder_area="post_content"][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version="4.17.3" _module_preset="default" hover_enabled="0" global_colors_info="{}" theme_builder_area="post_content" sticky_enabled="0"]Here is what we commit to:
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/03/customer-service-150×150.png” alt=”Chargé de recette Mr Suricate” title_text=”Chargé de recette Mr Suricate” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”50%” module_alignment=”center” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”|||0px|false|false” custom_padding=”|0px||0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]Efficient maintenance
1 Mr Suricate test operator keeps 400 scenarios / month.
[/et_pb_text][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/03/certificate-150×150.png” alt=”Des experts certifiés” title_text=”Des experts certifiés” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”50%” module_alignment=”center” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”|||0px|false|false” custom_padding=”|0px||0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]
Certified and in-house trained experts
- a team of test operators
- A QA department
- 3 dedicated account managers
- An IT team
[/et_pb_text][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/03/ressources-humaines-150×150.png” alt=”De l’humain” title_text=”De l’humain” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”49%” module_alignment=”center” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”|||0px|false|false” custom_padding=”|0px||0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]
These are Mr Suricates values.
This is why we insist on the notion of support.
Together, everything is possible.
[/et_pb_text][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/03/adaptation-150×150.png” alt=”Adaptabilité” title_text=”Adaptabilité” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”49%” module_alignment=”center” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”|||0px|false|false” custom_padding=”|0px||0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]Adaptability
Trade, retail, banking, travel agents... We cover a wide range of industries.
We adapt your automated testing campaigns to your needs and your strategy.
[/et_pb_text][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/03/parlez-150×150.png” alt=”Conseil ” title_text=”Conseil ” align=”center” _builder_version=”4.16″ _module_preset=”default” width=”49%” module_alignment=”center” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”|||0px|false|false” custom_padding=”|0px||0px|false|false” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]Our expertise
We provide you with our many years of experience, our skills and our willingness to learn to advise you at best.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Get Started CTA” _builder_version=”4.16″ background_color=”#202332″ custom_margin=”||||false|false” custom_padding=”||||false|false” box_shadow_style=”preset3″ box_shadow_vertical=”160px” box_shadow_blur=”0px” box_shadow_spread=”-80px” box_shadow_color=”#ffffff” box_shadow_position=”inner” saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ disabled_on=”on|on|on” admin_label=”CTA Row” _builder_version=”4.16″ background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”243deg” background_color_gradient_stops=”#d3d3d3 0%|#ffffff 100%” background_color_gradient_start=”#d3d3d3″ background_color_gradient_end=”#ffffff” custom_padding=”||||false|true” border_radii=”on|21px|21px|21px|21px” box_shadow_style=”preset1″ box_shadow_color=”rgba(255,255,255,0.73)” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://www.mrsuricate.com/wp-content/uploads/2022/05/Demo_MrSuricate-1.png” alt=”demo” title_text=”Demo_MrSuricate” align=”center” _builder_version=”4.17.3″ _module_preset=”default” width=”65%” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Nunito Sans||||||||” text_text_color=”#ffffff” text_font_size=”15px” text_line_height=”1.6em” header_font=”Nunito Sans|700|||||||” header_text_align=”left” header_text_color=”#ffffff” header_font_size=”35px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_align=”left” header_2_text_color=”#ffffff” header_2_font_size=”35px” header_2_line_height=”1.4em” header_3_font=”||||||||” header_3_font_size=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” custom_margin=”27px||| |false|false” custom_padding=”18px||0px||false|false” global_colors_info=”{}”]