Uses
Find out how the Mr Suricate solution can help you on a daily basis.
Increase your revenue by monitoring customer journeys in production.
The customer journey gathers all of the main customer contact points on your website: from the homepage to the submission of an order for example. A well optimized customer journey is often a vector of growth. But beware of bugs!
So, let's face it, in many cases, your new features are properly tested before going live. But as a good driver, it is essential to be insured because as much as you remain master of your actions, you have very little influence on other drivers.
Stay in control of your actions
- Third party applications
- and other development bricks managed by external teams.
Your insurance in production is theautomation of functional tests.
- saves time for both IT and the business,
- we will have real-time feedback of bugs with levels of criticality and the category, accompanied by a screenshot or a video,
- which means that the correction can be very fast at the time of the report.
Ongoing supervision with Mr Suricate
Mr Suricate can also report bugs or performance issues to the company's service providers before they are even aware of them, which makes the customer experience much smoother.
Improve the omnichannel experience.
69% of consumers are ready to turn away from a brand that does not offer an omnichannel experience. But the quality of this experience must also be up to par.
Providing a satisfying omnichannel experience also means ensuring that it is fluid and frictionless. It's important to know that all it takes is one bug to scare away a customer and make them go look for the product on another site.
Test, always test
And to avoid bugs, there is no better solution than testing, testing and testing. This allows you to check that all the functionalities of your website, your mobile application, your marketplace and other channels behave as expected, that there are no performance or security issues, etc.
The limit of manual testing
- But that would be a huge waste of time, efficiency and, most importantly, quality.
- To begin with, it is not the channel that should be the focus of your tests, but the customer.
- And that means removing the barriers between channels and stopping their independent treatment, creating an immersive experience no matter where your consumers are.
And this is where manual testing finds its limit and where test automation is needed.
Automate your tests with Mr Suricate
You can run your tests easily and quickly on any channel: terminal, browser, device, operating system, etc. You can run tests on your website, your mobile application, your marketplace, your SMS communication, your in-store ordering software, etc.
You can use this gain of time to brainstormand develop new features that will further enhance your consumers' omnichannel experience.
Build credibility and user confidence with visual non-regression detection.
Graphic comparison tests, or visual tests (yes, so many different variations for one and the same thing), are used to verify that the site or mobile application is displayed correctly for all users. Basically, it consists in making sure that each element (buttons, texts, photos, images...) of the same page appears in the right place, at the right size/color/shape, etc. We talk about comparison or non-regression because these tests are used to check that the site or mobile application looks like its previous version down to the pixel (pixel perfect) and its legal compliance.
By delivering a site or application free of visual bugs, you ensure a superior product and this can only be beneficial. Many of our luxury clients use this feature to build credibility and user confidence in their business.
Test automation for all that reduces production costs
B&B Hotels agreed to answer a few questions in an interview. Mr Suricate has allowed them to save between 5 and 6 days per month, to do faster production. Unlike what is available on the market, our SaaS solution is adapted to a non-technical profile.
Our credo: opening up test automation to everyone! Our ambition is to facilitate the access to testing and to ensure that the business takes control of a sector still too accustomed to IT.
Strengthen the monitoring of your tagging plan by testing your datalayer, your analytics and marketing tags.
Optimized recruitment costs and an easier career transition thanks to our automated testing solution for non-technical profiles
Finding the talent capable of creating high-performing functional tests seems almost as complex as writing the code, and even with the right candidate, test creation is a time-consuming process.
Fortunately, there are SaaS solutions for low-code non-techs that offer companies an alternative to hiring expensive profiles and long delivery times. Thanks to an easy-to-use UX, onboarding is extremely simple even for someone without technical skills.
Such an agile testing approach allows for the early detection of bugs, resulting in increased efficiency and the ability to execute test cases faster and more consistently. With a more efficient test cycle, time to market simultaneously accelerates.
Download our 1st white paper:
Learn how to easily build your test automation strategy in order to deliver a smooth, bug-free experience to your customers.
